EPD Hub Help center

Purpose

This guidance outlines the standard operating procedure for receiving, reviewing, and processing Environmental Product Declaration (EPD) submissions that are conducted manually (i.e., not submitted directly via pre-verified EPD tools).

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Step-by-Step Submission Process

Step 1 – Account Setup

Before initiating the manual submission process, you must have an active User and Publisher account on the EPD Hub portal.

• If you do not already have an account, please request account creation from our Support Team, following the instructions from here.

• Note: This account is mandatory, as you will need it to upload your files and manage the verification process later.

 

Step 2 – Document Submission & Pre-Check 

Once your account is ready, please submit all required files (see below) via email to: support@epdhub.com.

This submission serves as a mandatory pre-check.

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Upon receiving your documents, our Support Team will conduct a completeness and basic quality review. This review is the fundamental prerequisite before we can generate the EPD Hub ZIP file for you. We will verify that all mandatory files are received, legible, and fully aligned with the submitted data.

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🚫 Gatekeeping Policy: All files must be provided in a single, complete package at the same time. If any mandatory information or files are missing or misaligned, the submission will be returned to you with a checklist of outstanding requirements. File processing and ZIP generation will not begin until the pre-check is successfully passed.

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Step 3 – Digital Format (ILCD+EPD)

An ILCD+EPD data package is a mandatory component of the submission process.

• Exception: If you do not possess the EPD in this digital format, you must explicitly state this in your initial submission email (in Step 2) so our team can advise on the next steps during the pre-check phase.

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Step 4 - ZIP File Generation & Self-Submission

Once your submitted package has successfully passed the Document Pre-Check (Step 2), the process moves to platform upload:

1. ZIP File Generation: The Support Team will generate a dedicated EPD Hub ZIP file based on your verified files.

2. Delivery: This specific ZIP file will be returned to you via email.

3. Self-Submission: Upon receiving the ZIP file, you are required to log in to your EPD Hub account and upload it to the system yourself. Please carefully follow the instructions provided in our Manual Submission Guidance to complete this step.

4. Verification Follow-up: Once successfully submitted to the system, you will be directly responsible for tracking the progress, answering verifier comments, and managing the subsequent verification process within the portal.

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Required Files

To ensure your submission passes the Pre-Check without delays, please ensure your package includes the following:

1. Prepared EPD Report (Download the latest template)

2. Background LCA Report (Download the latest template)

3. Calculation Excel File (Required if allocation, grouping, or complex averaging is applied)

4. Bill of Materials (BOM) (If applicable to the product category)

5. Manufacturing process diagram

6. Product image

7. Brand logo/image

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• Supporting Documentation: Guarantee of Origin (GO) Certificate, if applicable