EPD Hub Help center
Wallet system for EPD verification credits
EPD Hub has added a new feature on its EPD verification platform—the Wallet System. This enhancement provides EPD Hub customers with real-time transparency over their credit consumption and balance, improving visibility and ease of management for your credit subscriptions.
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What can you do with the new Wallet System?
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Track your credits easily: The Wallet System allows you to view your remaining balance, transaction history, and credit deductions for verification activities.
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Transparent credit use: Customers can now see details of their credit deductions per submission, helping you better plan future verifications.
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Seamless subscription management: Your subscription plan and expiration date are clearly displayed, ensuring you always stay informed.
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How the new wallet system works
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As shown in the image below, your total available balance, transaction history, and verification deductions are now visible in your account.
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For clarity:
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Total Available Balance: Displayed prominently in the top left, this figure represents the actual total amount of credits available for your entire account. This is the single source of truth for your spending power.
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Transaction Log: This table provides a detailed history of all credit movements. Please note that the "Remaining Credits" column within the log reflects the balance left within the specific subscription package associated with that particular transaction, not your overall account total. This distinction clarifies how credits are drawn from different pools.
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​Note: If your account balance currently appears as zero, don’t worry. We are gradually rolling out updates. If there are no enough credits on your wallet the publishing process is on hold and you need to reach support@epdhub.com.​
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We hope this new feature enhances your experience with seamless credit tracking and improved transparency. If you have any questions, feel free to reach out to our team at support@epdhub.com.
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