EPD Hub Help center

At EPD Hub, we offer two main types of accounts to help you manage your Environmental Product Declarations (EPDs): the Publisher Account and User Accounts. Understanding their differences will help you efficiently manage your EPDs and team.

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Publisher Account

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Think of a Publisher Account as your company's central domain or hub on EPD Hub. 

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• One Per Company (Recommended): For manufacturers, we generally recommend having only one Publisher Account. This account acts as the primary entity responsible for EPD submissions and credit management.

• One Subscription, One Wallet: Our current system is designed around a "one publisher, one subscription" model. This means credits are deducted from a single wallet linked to your Publisher Account, ensuring accurate and consolidated billing.

• Consolidated EPD Management

• Streamlined Wallet Validation: A single Publisher Account simplifies the validation process for your credit wallet. While we're developing a feature to manage credits across multiple publisher accounts, it's expected to be available by 2026.

• Multiple Publisher Accounts (Conditional)

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User Accounts

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User Accounts are for individuals who will be working on EPDs within a Publisher Account.

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• Team Collaboration: You can invite multiple colleagues to create Basic User Accounts and join your Publisher Account. This enables your team to collaboratively manage EPD submissions.

• Inviting New Users: To invite a new colleague, please email support@epdhub.com with their necessary information.

• Access Levels:

  • Verifier Access: Users with verifier access have the authority to respond to all verification comments for all EPDs submitted and assigned under that Publisher Account..

  • Limited Access: Users with this access can only read, submit, and respond to verification comments for the specific EPDs they are assigned to.

• Review Wallet: There will be one user who can review the wallet and be the owner of the publisher account as well. 

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Let's get onboarded​

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Step 1 - Set up your EPD Hub account
 

• User account for logging in to the platform and submitting.

Please provide us: 

• User name

• Email

• Phone number (optional)

• Country 

 

• Publisher account for selecting publishers during submission. 

Please provide us: ​

• Company name

• Company address

• Company email (general)

• Company URL

• Please specify the owner of this publisher  (who should have a basic user account with us): onwer can review the wallet.

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New EPD publishers should contact their EPD CS onboarding mentor to create the user EPD Hub accounts.

 

Existing EPD publishers should contact support@epdhub.com for assistance in adding additional user accounts or in merging their new account with the existing account created by EPD Hub for past EPD publishing.

 

​Once we add the provided email address as a new user, the client will receive a registration email from support@epdhub.com . Click the provided link to set up your EPD Hub account & update your user-password setup.

 

Before submitting your EPDs to the EPD Hub platform, ensure you have joined a publisher..

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Step 2 - Create or join a Publisher account

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1. Open the EPD Hub homepage. Locate and click on the "Publishers" section. Within the Publishers Section, find the option "Create or join publishers" and click on it.

2. If you are a new publisher, fill in all the required information for your organization and click the "Save" button. This action will automatically make you the owner of the publisher.

3. After creating a new publisher, or if you have an existing EPD publisher, select the option "Search for existing publisher". Type your company or organization name in the search field. Once you see your company's name in the search results, click on the "+" sign located on the right side of the name.

4. This action will trigger a notification to the owner of the publisher account, and either our team or the owner of the publisher will grant the access.

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